Built for allied-health

AI Receptionists.
Never miss a patient call again.

Aeva AI answers phones, books patients, handles cancellations, and manages FAQs — instantly. Increase your revenue by eliminating missed calls.

200+ Practitioners
40,000+ Calls
24/7 Availability
connected app
connected app

Experience An AI Receptionist

Choose a voice:

Aeva AI
Aeva AIOur primary neutral voice
Emma (NZ)
Emma (NZ)Friendly New Zealand accent
Sarah (AUS)
Sarah (AUS)Professional Australian accent
Sophie (UK)
Sophie (UK)Articulate British accent

(+ many more)

J
"Aeva has saved us 15+ hours per week" — John Q.
M
"Aeva has been a game-changer for my medical practice" — Dr. Maxton B.
H
"Our email inquiries have dropped by 90%" — Hanif C.
D
"Outstanding from the very beginning" — Dilhan J.
R
"The customer service they provide is outstanding" — Reuven G.
A
"Aeva has freed up our in-house team to focus on patients in the clinic" — Dr. Arthur B.
J
"Aeva has transformed our business, saving 15+ hours per week" — John Q.
M
"Aeva has been a game-changer for my medical practice" — Dr. Maxton B.
H
"Our email inquiries have dropped by 90%" — Hanif C.
D
"Outstanding from the very beginning" — Dilhan J.
R
"The customer service they provide is outstanding" — Reuven G.
A
"[Aeva] has freed up our in-house team to focus on patients in the clinic" — Dr. Arthur B.

Here's what Clinic Owners say

Tom Cartwright

The Physicaltherapy Centre

"It integrates seamlessly with Cliniko, and the support from the Aeva team has been fantastic. If you're running a clinic, I'd highly recommend giving it a go. This is the future."

Dr Arthur Bilski

Northern Rivers Oral and Maxillofacial Surgery

"This has freed up our in-house team to focus on patients in the clinic, significantly improving our workflow. We highly recommend Aeva to any clinic wanting to save time and streamline front-desk operations."

Missed Calls = Missed Bookings

Long hold times, after-hours calls, and overwhelmed staff lead to unanswered calls and lost business. Every missed call is a missed opportunity.

Lost Revenue

New patients won't wait. If your team can't pick up, they'll book elsewhere. Lost calls = lost income.

Inconsistent Experience

Patients expect fast, consistent service. Delays, voicemail, or rushed calls leave a poor impression and hurt your reputation.

Staff Burnout

Your team is stretched thin juggling walk-ins, phones, and admin work. The constant interruptions aren't just inefficient, they're causing stress and burnout.


Why Clinics Choose Aeva

1: Fill in your general info
2: Select appointment types
3: Auto-scan your website to create FAQs
4: Forward calls to your AI number

Simple Setup

Set up your AI receptionist in just 15 minutes

Choose your features, scan your website to auto-generate FAQs, then forward your calls. Aeva takes care of the rest. If you need a hand, we're here with 1:1 video support to guide you through the setup.

Best-in-Class Custom Voices

Natural sounding voices in your local accent

Aeva uses custom trained, human-feeling voice models that are created by us, specifically for our healthcare receptionists. No robotic tones or awkward phrasing. Just natural, friendly voices that feel like a real receptionist, not a bank robot.

AUS
NZ
UK
+ many more
Aeva AI Statistics

Aeva AI Statistics

Track additional revenue calls from after hours

Keep track of how much business you are gaining by answering calls after hours as well as how many calls are equating to successful bookings.

Industry training

Trained with Allied Health & MSK Knowledge

Aeva AI is purpose-built for private clinics using Cliniko. Our AI is trained with industry-specific language, terminology, and workflows, so patients feel like they're speaking with a real receptionist who knows their care.

built for

Allied health + MSK practices

using cliniko

What Can Aeva Do?


Bookings

Rescheduling

Cancellations

Caller Identification

Knowledge

Customisation


Want to see if Aeva's a good fit for your clinic?

Aeva AI vs Other AI

We've spoken with dozens of clinics who tried other systems first. Here's what we kept hearing:

"We tried one, but the AI wasn't reliable." Calls were dropped, conversations misunderstood, and patients left confused. It felt like they were the testers.

"Another system did too much, it was overwhelming." It had four tools bundled together, but none of them worked well. Phone answering felt like an afterthought.

"One looked promising… but it's clearly early-stage." Lots of hype, but not much real-world traction. They couldn't risk patient experience on a maybe.

Why Clinics Choose Aeva AI

Built specifically for healthcare phone answering

Proven at scale — 40,000+ calls handled for 200+ practitioners

Refined and ready — not a beta, not a test run

Integrated with the tool you already use Cliniko

Backed by a real team, not just a chatbot

More testimonials

Steven McLean | UK

Steven McLean | UK

Owner of Optimal Physio

"Onboarding with Aeva AI was incredibly smooth and hassle-free. The team behind it were responsive, supportive, and clearly passionate about delivering a great experience from the outset. Since integrating Aeva, our out of hours service has significantly improved, we no longer miss calls, and every interaction is handled consistently and professionally. It's reassuring to know Aeva is always 'on', never off sick or on annual leave, which gives us incredible peace of mind and reliability. It's already made a positive impact on the business, and knowing it's only going to get better makes this an exciting step forward for us. A brilliant decision and a real positive change for our customer service."

Dilhan Jayamanne | AU

Dilhan Jayamanne | AU

Director of Firstpoint Physiotherapy

"Chris and his team at Aeva AI have been outstanding from the very beginning. They set up my AI receptionist quickly and seamlessly, and have been fine-tuning it around the clock ever since. Their attention to detail is exceptional — they are always monitoring for any issues and rectifying them immediately. Communication has been excellent, and the support has felt really personal and genuine. I'm excited to see how Aeva AI continues to grow and the impact it will have on my practice moving forward"

Dr Maxton Bergin | AU

Dr Maxton Bergin | AU

Director at Skintel

"Aeva AI Solutions has been a game-changer for my medical practice. The setup process was incredibly detailed, and the team took the time to understand my business and how I wanted my receptionist to interact with clients. It is seamlessly integrated into my workflow and is an incredibly elegant solution, both in design and functionality. The natural conversational flow makes interactions smooth and intuitive. Every call is handled exactly how I want, with seamless appointment booking and clear, consistent responses to client inquiries. I'll never go back to a physical receptionist again. Highly recommend!"

Dr Arthur Bilski | AU

Dr Arthur Bilski | AU

Owner of Northern Rivers Surgery

"With such a high volume of calls, our receptionists were constantly torn between answering phones and helping patients at the front desk. Since engaging Aeva as our AI receptionist, she's handled over 800 calls with a booking rate of around 15%. This has freed up our in-house team to focus on patients in the clinic, significantly improving our workflow. The Aeva team has been incredibly responsive to our suggestions, and the system continues to become more effective with constant new features being added weekly. We highly recommend Aeva to any clinic wanting to save time and streamline front-desk operations."

Tom Cartwright | AU

Tom Cartwright | AU

Owner of The PhysicalTherapy Centre

"We're a small two-practitioner clinic, and Aeva AI has made a real difference. I used to take calls mid-consultation, which was far from ideal. Now, our AI receptionist Sophie handles new bookings, cancellations, and reschedules, all while sounding professional and natural. It integrates seamlessly with Cliniko, and the support from the Aeva team has been fantastic. I can customise how Sophie speaks to patients, and it's taken a massive load off my day. If you're running a clinic, I'd highly recommend giving it a go. This is the future."

Hanif Chatur | CA

Hanif Chatur | CA

CEO and Co-founder eVisitNB

"Before Aeva AI, managing cancellations and refunds through email was a nightmare—endless back-and-forth, frustrated staff, and even missed requests. It was becoming unsustainable. What drew us to Aeva AI was its seamless Cliniko integration and the confidence we got from the demo. Since implementing it, our email inquiries have dropped by 90%, and both our team and patients are noticeably happier. Aeva AI is a game-changer—a reliable, efficient voice solution that truly enhances patient satisfaction and clinic efficiency"

Matthew Raftery | AU

Matthew Raftery | AU

Managing Director of FPES Australia

"Just wanted to thank you for your help with this product. You're the third AI receptionist company we have started with and the only one who we have been confident to launch."

Reuven Gooding | NZ

Reuven Gooding | NZ

CEO of Alpha Group

"We have used Aeva Al inbound call centre for just over 4 months now and it's meant I can dedicate my time on other aspects of the business instead of scheduling bookings in our calendar manually".."Honestly the customer service they provide is outstanding and I can't recommend the product enough!"

John Quiambao | NZ

John Quiambao | NZ

Director at RW Parnell

"I can confidently say that Aeva's Al receptionist system has been a game-changer for our business. With the volume of inbound calls we handle daily, managing them efficiently while focusing on clients was becoming a challenge. Aeva has transformed that by saving us over 15 hours per week that would otherwise be spent on unnecessary calls."



Frequently Asked Questions




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